Job Profile Name: Technical Sales Support Executive
Number of positions: 03
Salary: Not disclosed
Job-role Requirements:
B.Tech/B.E in Electronics/Telecommunication is preferred
Experience: 0-2 year(s).
Roles and Responsibilities:
- Provide Pre-sales technical assistance, services and products education.
- Work on sales support services and provide technical and commercial back up as required.
- Support marketing activities by attending trade shows, conferences and other marketing events.
- Generate and process new sales leads, inquiries and purchase orders as necessary.
- Answer E-mails, Phone calls and chats from customers and deal with queries as they arise.
- Follow up with customers to make sure that they are satisfied with a particular product or service.
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Deal with any customer complaints and resolve the issue as necessary.
- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery.
- Provides hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience. Take the extra mile to engage the customer
City: Ahmedabad
Contact Number: 6358842334
#hiring #hiringinahmedabad #jobsinahmedabad #pcbindia #bePCBwise
Job Profile Name: Technical Sales Support Executive Number of positions: 03 Salary: Not disclosed Job-role Requirements: B.Tech/B.E in Electronics/Telecommunication is preferred Experience: 0-2 year(s). Roles and Responsibilities: - Provide Pre-sales technical assistance, services and products education. - Work on sales support services and provide technical and commercial back up as required. - Support marketing activities by attending trade shows, conferences and other marketing events. - Generate and process new sales leads, inquiries and purchase orders as necessary. - Answer E-mails, Phone calls and chats from customers and deal with queries as they arise. - Follow up with customers to make sure that they are satisfied with a particular product or service. - Exerts attention to detail, as customers may have the same problems; reports the problems as necessary. - Deal with any customer complaints and resolve the issue as necessary. - Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery. - Provides hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management. - Solicit cross-selling and up-selling opportunities within the customer care experience. Take the extra mile to engage the customer City: Ahmedabad Contact Number: 6358842334 #hiring #hiringinahmedabad #jobsinahmedabad #pcbindia #bePCBwise